Accommodations
The Comforts of Home
The Aroostook House of Comfort was designed with both patients and families in mind. This state-of-the-art facility provides a peaceful, comfortable, and tranquil atmosphere in a home-like setting. Amenities include a private patient suite, access to a living room and sitting areas, a fully equipped kitchen, a children’s playroom, a laundry room, a conference room, a chapel and meditation room, gardens, a large gazebo, and several outdoor seating areas.
Private Patient Suites
- Patient bed with bedside controls and nurse call button
- Reclining chair, nightstand, and closet
- TV with cable and DVD player
- Alcove with pull-out sofa bed
- Kitchenette with microwave, sink, and mini refrigerator
- Private ADA accessible bathroom with roll-in shower
Meals & Kitchen Facilities
We are grateful for the Comfort Food Memorial Fund established by the family of Dr. William F. Bergen. This allows us to provide nourishment to patients’ families and caregivers. Volunteers and staff may assist with meal preparation for patients and family members. Snacks and beverages are available in the dining room self-service area. Visitors are also permitted to bring food to keep in patient suites.
Visitor Information
We appreciate the vital role family and friends play in the care and comfort of our patients. We ask that everyone sign in at the front desk, and an adult must accompany children under the age of 12. There are no limits to the number of visitors allowed in the building at a time per patient. Overnight visitors are limited to one in certain circumstances, as approved by the Medical Director and Manager. All guests should self-monitor symptoms. They should not be ill with colds, flu, sore throat, cough, or any contagious condition, and must follow infection control policies. If a patient prefers to limit company, please let the nursing staff or house volunteer know. They can help manage visitor flow. Visiting hours and regulations are subject to change in accordance with current CDC and facility guidelines.
The Aroostook House of Comfort wants to ensure that our patients, volunteers, staff, and community are safe from COVID-19. We take every precaution within our facility to avoid exposure and take preventive actions daily to stop the spread of the virus. We are following the CDC guidelines to help minimize potential health risks. The visitation policy is subject to change at the administration's discretion for staff and patient safety, based on disease transmission rates and illness risk. We have implemented a visitor screening process with the following policies.
Visitors will be required to wear a medical-grade mask if they have:
- Signs of respiratory illness (with or without fever) such as congestion, cough, runny nose, and sore throat
- Have been diagnosed with a respiratory illness (COVID-19, flu, etc.)
- Had a known exposure to COVID-19 (within 7-10 days)
Additional policies include:
- There is no limit on the number of visitors
- Currently, visitors are allowed in the common areas, including the kitchen and dining area
- Visiting hours are 8:00 am - 8:00 pm
The main entrance is the best means for entering and exiting the building, as many of our other entrances are fitted with an alarm system for patient safety. Please ask a staff member or volunteer for more details on building access or for special circumstances.
Laptop computers, tablets, and cell phones are permitted. Complementary wireless internet is available, and a computer is provided in the living room area. Use of cellular phones is permitted in all areas of the hospice house, except in the chapel. As a courtesy, please speak in a low voice and set the ringer to vibrate or low. To protect the privacy of others, please do not take pictures or videos within the hospice house without consent.
The Aroostook House of Comfort is a smoke-free campus. Smoking is not permitted on our grounds.
To request a chaplain, visit, or contact a spiritual advisor of your choice, please notify the nurse or contact the chaplain directly at 207-764-9413. Our beautiful chapel is available to patients and families at any time.
We welcome patients’ service animals or pets. However, if they pose a health risk, are not housebroken, or are out of control, we may ask that other arrangements be made.
TESTIMONIALS
What People Say About Us
“From the moment the Aroostook House of Comfort hospice team got involved, we felt such a load lifted from our shoulders. So many people were involved in so many helpful ways. Her medications, personal care, and pain control. All the things that we could not adequately do anymore. She now had qualified, competent, caring, and gifted people to care for her. We are still so moved and touched by the kindness and compassion of everyone involved.”
Lillian Goughan
“My father lived at the Aroostook House of Comfort for thirteen days before he passed. Dad and the family were welcomed on arrival. Dr. Jones was there to greet Dad and meet with the family. My father was treated every day with kindness and compassion. Our family felt welcome, and we were there daily. This is the most wonderful place, and we are so blessed to have it in our area.”
Ruthann Weeks
