FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions About the Aroostook House of Comfort
Visiting hours are 8 AM to 8 PM. Exceptions to the visitor policy are made on a case-by-case basis by the Hospice Manager and the Medical Director.
Yes, we encourage patients’ loved ones and caregivers to bring food from home that brings them comfort and joy.
Our visitor policy is subject to change secondary to Covid guidelines. Currently, there is no limit to the number of visitors throughout the day between 8 AM and 8 PM. Exceptions to the policy must be made and approved by the Hospice Manager or Medical Director.
Yes, please inform the nursing staff during the day of this planned visitor. It is the expectation that family and caregivers take full responsibility for the supervision and care of a pet in the facility. If issues with a pet arise, such as aggressive behaviors or incontinence, Aroostook House of Comfort staff reserve the right to ask the animal to be removed from the facility.
Aroostook House of Comfort generally provides all necessary medications for all patients. However, we may ask the family to bring medicines from home in certain situations. The nursing staff will coordinate with families and caregivers regarding each patient's individual needs.
The visiting hours currently are 8 AM to 8 PM. A caregiver will be allowed to remain in the facility beyond this timeframe on a case-by-case basis with approval from the Hospice Manager or Medical Director.
Yes, we have a variety of giving opportunities for community members who wish to contribute to the Aroostook House of Comfort.
Families and caregivers are encouraged to bring items from home that will comfort a patient, i.e., clothing, blankets, photos, hygiene products, and music. If there are safety or other concerns, these will be addressed by the nursing staff. The mission of the Aroostook House of Comfort is to provide a homelike, peaceful setting for one’s journey through hospice.
Yes, we welcome all patients, families, and caregivers to invite their clergy or spiritual counsel to support them during their time at the Aroostook House of Comfort.
Smoking is prohibited in all areas of the Aroostook House of Comfort property, both indoor and outdoor.
There are no set mealtimes. Instead, meals are driven by a patient’s personal needs and requests at any time of the day or evening.
HOSPICE CARE
Amenities include a private patient suite, access to a living room and sitting areas, fully equipped kitchen, dining area, children’s playroom, laundry room, conference room, chapel and meditation room, gardens, and a large gazebo, as well as several outdoor seating areas.
Northern Light Home Care & Hospice, a local Medicare-certified agency, administers hands-on hospice care. The Aroostook House of Comfort and Northern Light Home Care & Hospice collaborate to provide individuals and their loved one’s compassionate care.
The Aroostook Hospice Foundation, is a nonprofit 501(c)(3) organization. Their mission is to raise hospice care awareness, charity care funds, and secure the long-term existence of the Aroostook House of Comfort.
TESTIMONIALS
“From the moment the Aroostook House of Comfort hospice team got involved, we felt such a load lifted from our shoulders. So many people were involved in so many helpful ways. Her medications, personal care, pain control. All the things that we could not adequately do anymore. She now had qualified, competent, caring, and gifted people to care for her. We are still so moved and touched by the kindness and compassion of everyone involved.”
Lillian Goughan
“My father lived at the Aroostook House of Comfort for 13 days before he passed. Dad and the family were welcomed on arrival. Dr. Jones was there to greet Dad and meet with the family. My father was treated every day with kindness and compassion. Our family felt welcome, and we were there daily. This is the most wonderful place, and we are so blessed to have it in our area.”
Ruthann Weeks
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Your gift helps provide inpatient hospice care to the people of Aroostook County.