Hospice volunteers play a vital part in the “circle of care” at the Aroostook House of Comfort by connecting the patient and family to the rest of the hospice care team. They have a positive impact on the patients, caregivers, and families they serve while gaining a greater appreciation for life and a sense of fulfillment in contributing to their local community. Our volunteers come from different backgrounds and bring unique qualities, skills, and diverse life experiences. Yet, everyone at the Aroostook House of Comfort is united by a passion for making a difference through deep personal connection, thoughtful words, and supportive actions, helping each patient, family, and caregiver through their hospice journey.

There are many ways volunteers lend their time to hospice care through direct care or special projects (indirect care). Whether providing direct support to patients, families, or caregivers, or assisting with administrative or fundraising duties, each volunteer can put their talents to best use. Every role matters in creating a compassionate environment for those in our care, and we welcome volunteers from all backgrounds and experience levels.
Direct care hospice volunteers work directly with patients, families, and caregivers, providing comfort, sitting with patients, and supporting medical staff with non-clinical tasks. In comparison, special projects hospice volunteers may feel more comfortable with indirect care through crafts, fundraising, or administrative support.
For those seeking to volunteer at the Aroostook House of Comfort, the first step is to fill out an application by downloading the form below. The volunteer training is provided by Northern Light Home Care & Hospice. It is required that volunteers consent to the Bureau of Motor Vehicles and criminal background check, health screening, mandatory vaccinations, and commit 2-4 hours per week once training is complete.
Becoming a hospice volunteer can feel like a big step, but we are here to support all volunteers through engaging training and continued guidance as you grow and learn in your role. The volunteer training is provided by Northern Light Home Care & Hospice, our Medicare-certified hospice care provider, and consists of 2 hours of class time per week for 6 weeks and home-study assignments.
The class covers subjects such as hospice philosophy, communication, psychological aspects of hospice, facility safety, and other topics outlined in the Volunteer Training Curriculum Outline. In addition, volunteer coordinators and other team members, such as social workers, nurses, and chaplains, share their roles and present on relevant topics, allowing ample time to connect and answer questions.

"With my friend’s encouragement and my studies, I decided to apply for volunteer work at the Aroostook House of Comfort. I was accepted and started the training. After the first night, I realized that my perception of the hospice experience was changing, and I was excited to learn more. Throughout the training sessions, I began to feel more comfortable, and by the end of the formal training, I knew I had made a good choice for volunteer service, and it is a decision that I have never regretted."
Chris Standefer, Hospice Volunteer

Why did you choose hospice care as a volunteer experience?
After 23 years of service at the University of Maine at Presque Isle, I retired. Very soon after that, I realized that I wanted to find some volunteer experiences and opportunities. I became involved with the Central Aroostook Humane Society, but I found I wanted more. My research interest at the University had been gerontology, and within that area of study is the concept of hospice care. At first, I was not very interested in hospice because of a bad experience I had had when my sister died several years ago. However, I began to talk with a friend who was also interested in Gerontology, and I began to read about the hospice philosophy. With my friend’s encouragement and my study, I decided to apply for volunteer work at the AHOC. I was accepted and started the training. After the first night, I realized that my perception of the hospice experience was changing, and I was excited to learn more. Throughout the training sessions, I began to feel more comfortable, and by the end of the formal training, I knew I had made a good choice for volunteer service, and it is a decision that I have never regretted.
How long have you volunteered at AHOC?
I have been a volunteer for 1 year.
How does your support help the participants, families, and your community?
Saying goodbye to a loved one is one of the most difficult things we can do. While we do it alone and in our own way it makes the process easier if there are others around you to take care of the little things. I see my role, as a volunteer, as someone who can take some of the everyday burdens from the families. I remember one time that I played with a young child so that Mom and Dad could have some time with their mother without distraction. The child was safe and happy, and the parents were appreciative. As for the patients, I see my role as being one where I can offer support in several ways. It may be walking with them to admire the beautiful gardens, to sit and talk with them, to prepare meals that they enjoyed at home and even baking sweets for them, or doing the little things that the professional staff would have to do and thus take them away from their ability to see to the physical comfort of each patient. Finally, as for my support for the community comes in my becoming an ambassador for the House. I have the opportunity to talk with people in the community where I can make them aware of the physical facility of the House of Comfort, the location of the House, the services provided to patients and families and reinforce the idea that AHOC provides for the needs of people in the Aroostook County and that they do not have to travel downstate for hospice care which gives the patients and families more time to be together.
What is most rewarding about your volunteer opportunities?
When I was doing my formal volunteer training, I soon realized that being a volunteer that goes into homes was not something that I could do. I felt that I simply would not be able to “leave it at the door.” Fortunately, because of the facility, I could be a volunteer that worked in House. With time I found that the most rewarding thing was my ability to help the patients and, in many ways, the professional staff as they did their work in the House. I also found that I liked to cook meals and bake sweets for the patients, families, and visitors, which was very rewarding. But with all of that, I have to say that my most rewarding opportunities is to help people through one of the most difficult times of their lives.

"I chose to be a hospice volunteer because I have personally seen how hospice is such a strong support service for caregivers. In-home hospice helped my father and mother during my father's final days. My son-in-law and mother-in-law also were supported through in-home services, and while those days were not easy ones for their caregivers, it was comforting to know that the support staff was only a phone call away. When I learned that Aroostook House of Comfort would be welcoming volunteers, I knew that this was an organization I wanted to be part of. "
Suzanne Hews, Hospice Volunteer

Why did you choose hospice care as a volunteer experience?
“I chose to be a hospice volunteer because I have personally seen how hospice is such a strong support service for caregivers. In-home hospice helped my father and mother during my father's final days. My son-in-law and mother-in-law also were supported through in-home services, and while those days were not easy ones for their caregivers, it was comforting to know that support staff was only a phone call away. When I learned that Aroostook House of Comfort would be welcoming volunteers, I knew that this was an organization I wanted to be part of. “
How long have you volunteered at AHOC?
“I have been with AHOC since the summer of 2018.”
How does your work as a volunteer help patients, families, and your community?
“I was in public education as a guidance counselor in Presque Isle for thirty years and have had the opportunity to work with many families in the area. Hopefully, my skills as a school counselor have helped me listen, respond, and comfort families as they go through a difficult time. I think it also helps to have a familiar face sitting at the reception desk when families come to visit their loved ones. When members of the community learn that I volunteer at AHOC, they often have questions about hospice services, which gives me an opportunity to debunk myths they many have regarding hospice.”
What is special about AHOC?
“I can't tell you how many times I have heard the comment about how peaceful the house is. The setting, the gardens, the beautiful artwork, the comfortable rooms, staff, and volunteers all contribute to the quality of care families receive.”
What is most rewarding about your volunteer work?
“When family members express their appreciation for the quality of care they received while a loved one was at AHOC, I feel proud to have been part of that experience.”

"Cooking, errands, lending an ear, or just sitting with a patient can help the patient and family. It is important for our community to have a place where they will get the care they need. Volunteers take the burden off the family so they get respite and can spend time with their loved one and just be a family. The Aroostook House of Comfort makes this possible."
Phyllis Robichaud, Hospice Volunteer

How does your support help the patients, families, and your community?
Cooking, errands, lending an ear, or just sitting with a patient can help the patient and family. It is important for our community to have a place where they will get the care they need.
What is special about AHOC?
Our staff takes the burden off family so they get respite and can spend time with their loved one and just be a family. The AHOC makes this possible.
What is most rewarding about your volunteer opportunities?
Volunteering at the AHOC is very rewarding. I get to meet wonderful families and friends, and hearing some of their stories is priceless.

"Someone once said that 'love' is not some emotion over another, but rather the service one can provide to another. What better way to 'love' another than through hospice? Besides, this person also said, 'You get to heaven on the arms of people you have helped.'"
Art Mayo, Hospice Volunteer

How long have you been a volunteer?
I have been volunteering at the 'House' going on two years. This is my 14th year as a hospice volunteer.
How does your support help the patients, families, and your community?
I've had many patients over the years, and the patients and families look forward to my visits. The patient has an ear to bend, and the primary caregiver has time to do errands, go out with friends or just escape for an hour or two. I try to be as accommodating as I can be as this experience is not about me, but the patient and family. I always try and find some common thread between the patient and myself. Something that brings us closer together.
What is special about AHOC?
There are so many things special at the Aroostook House of Comfort. But what stands out the most is that it is a quiet meditative place filled with staff and volunteers who are patient, caring, and compassionate individuals.
What is most rewarding about volunteering?
Someone once said that 'love' is not some emotion over another, but rather the service one can provide to another. What better way to 'love' another than through hospice? Besides, this person also said, "You get to heaven on the arms of people you have helped."
If you have questions about becoming a hospice volunteer or need more information, please fill out the form below.